Shipping & Deliveries
FREE SHIPPING! When you sign up for a minimum of 6 orders to be shipped automatically. Orders will be billed on date of shipments (order frequency will be determined by you).
Questions? Please Call 866-740-6874
When you sign up for the auto shipping program you are authorizing us to bill your card for orders at the time of shipment. You may call to cancel any time after the initial 6 order minimum.
- Most internet orders placed before 12 pm Pacific Standard Time Monday thru Friday will be processed and confirmed the same day.
- Please note, orders placed after 12 pm Pacific Standard Time Monday thru Friday, may not be processed and confirmed until the following business day. Orders placed after 12 pm Friday generally will be processed and confirmed on the following Monday. Holidays, Saturdays and Sundays are not business days. We observe all federal holidays.
- Orders placed on Saturday or Sunday will be processed and confirmed on Monday (these orders will also ship Monday).
- Order acknowledgment, confirmation of product availability, and shipping tracking information will be provided to you via email after your order is processed.
- Order acceptance occurs only when your order has been shipped. We will notify you by email when that has occurred.
- Large, Oversized, Multi-boxed items may incur additional shipping charges. You will be notified of additional shipping charges prior to final processing and shipping and have an opportunity to cancel or change your order if you are not satisfied with any additional charges.
- Orders are shipped via FedEx or USPS. A physical address is required for shipments being shipped via FedEx. We can only ship to P.O. Boxes if USPS is chosen for the shipping method.
- We verify all credit cards before shipping. In some cases, this may delay stated delivery dates.
- In the case of international shipments the receiver is responsible for any custom fees or duties that may be incurred.
- For European Customers please order though: www.matrixhealthcare.co.uk